1300 Numbers
Make, receive calls via our webphone desktop or mobile app using a 1300 number or use our range of desk phones with cristal clear quality.
$6.95 per month | 5c per minute
Looking for a unique 1300 number?
A smart number can make it easier for people to remember your business, especially if your phone word complements your marketing strategy.
Once you have your smart number, we can activate this on our platform for exactly the same rate as any other 1300 number.
Click here to order via ACMA
Location-Based Routing
- Send all your 1300 number calls to the nearest business location.
- Help your customers connect to the right destination quicker.
- Streamline productivity. Improve customer service.
Business grade
Quality VoIP services
At Platinum Telecom we have an in-house software development team and we own our infrastructure, co-located locally throughout Australia. We use direct interconnections with Tier 1 carriers in Australia and by aggregating all call volumes via our Tier 1 upstream carriers we can deliver you significant savings on call termination and origination.
Our hosted PBX platform supports high definition calls using G722 HD audio codecs, delivering our customers crystal-clear voice calls. Your business does not need to compromise on call quality or reliability.
Call routing features that make communication easy
Included at no extra cost. Drag & Drop web portal for easy call flow management
Advanced call analytics
Call queue wallboard
Queue call-back
IVR menu
Simultaneous ring to mobiles
Voicemail to email
Caller ID routing
Time based routing
Music on hold
Frequently
Asked Questions
Clients can reach your business at the cost of a local call from anywhere within the country on a 1300 number or completely free of charge on a 1800 number.
A 1300 or 1800 number can be kept for the life of your business, regardless of what Telco you use. Even if you move to a different provider, a number still will be yours — whereby your regular customers and partners can always get through to you.
No, it’s not free of charge for a caller but the cost equals to a local call from anywhere within the country, making it a more interesting solution compared to a common number.
Yes, sure. You don’t have to buy a new 1300 number and lose your active number when switching to a new VoIP provider. Also, any 1300 number that we provide or that was ported into our service can be ported out to another provider as long as that provider is willing to take on the number.
The owner of the 1800 number, also known as Toll-free numbers, will be responsible for paying the cost of the inbound call. However, the call is free of charge for the caller. As for 1300 numbers, the call rate is shared between the owner of the 1300 number and the caller. The owner is charged as per inbound call rates and the caller is charged the rate set by their service provider. In most cases, this is equivalent to the cost of a local call.
As many as you wish, there are no any restrictions.
Phonewords or smart numbers are 1300 numbers with digits that could be translated into a text.
Click here to order via ACMA.
We will then be able to port this number across to our platform.Â
Unfortunately, yes. This is regulated by ACMA and Australian government. Being telecommunications provider we also have to pay monthly fees for 1300 number services and hence we cannot make it free of charge. Simple rule is: if you want to keep the number, you have to pay for it each and every month.
