$3.00 – $91.00
How much data do I need?
Check if your device compatible with eSIM
Within a few minutes, an email will be sent out with a link to your eSIM.
Scan the QR code and follow your device's prompts. You can also use our brand new IOS 17.4 Quick install feature!
When arriving to your destination, the eSIM will activate automatically once connected to a local network.
An email will be sent out with a link to your eSIM once checkout and payment are completed.
Recommended to open the link on a different device and scan the QR code with your phone
Keep the link to check the
remaining data
balance.
Worried about early activation? Don’t be!
Your eSIM can be installed right away, but it won’t start using your data until it connects to a network in your destination country. Plus, you have a 30-day window to activate, giving you flexibility and peace of mind.
Find answers to the most common questions about our South East Asia travel roaming data eSIM. If you have any other queries, contact our support team for assistance.
Travel Roaming eSIM is a data only SIM card that is delivered digitally.
A device is compatible with a Travel Roaming eSIM if it has eSIM functionality. You can check this by dialing *#06# on your phone and seeing if an EID number appears.
The eSIM is valid for 30 to 180 days from the time of purchase. Check the product description. This means that the eSIM must be activated within this timeframe. An eSIM becomes activated when connected to a supported network in the roaming country.
Data packages range from 1GB to 100GB.
The eSIM is emailed after checkout and payment.
The eSIM is installed by following the prompts in the link emailed after checkout. You can also refer to our live chat articles to help you with instruction.
The networks the eSIM works on vary by country. You can find a list of networks on the Platinum Telecom website.
No, the eSIM is for data only. However you can add on our “Global Voice Pass Unlimited” for only $1 per day
No, the eSIM provides data connectivity only. You will not be able to make calls or send SMS messages using your regular phone number while using this eSIM. However, you will be able to use iMessage if you have an iPhone. You will also be able to make calls and video calls using Whatsapp, Messenger, Skype and other apps
Our “Global Voice Pass Unlimited” is available for $1 per day and will give you access to a local number on which you can divert your existing line.Â
You can easily top up your data allowance through your Platinum Telecom account or by purchasing an additional data pack. You will receive a notification via email when data is running low.
Network speeds vary depending on the coverage in the specific country you’re in. In most areas, you can expect 4G/LTE speeds where available as well as 5G in some countries.
Yes, with most smartphones you can create a mobile hotspot, allowing other devices like tablets or laptops to connect and share your eSIM’s data connection.
Platinum Telecom provides 24/7 customer support to assist you with any issues you may encounter. You can reach out via email, WhatsApp or live chat or assistance.
Platinum Telecom provides innovative communication solutions, specializing in VoIP systems, high-speed internet, and travel eSIMs to ensure seamless global connectivity.
Platinum Telecom respectfully acknowledges the Traditional Custodians of the lands on which we operate. We recognise their ongoing connection to land, waters, and community and pay our respects to Elders past, present, and emerging.
We extend this respect to all Aboriginal and Torres Strait Islander peoples and acknowledge their invaluable contributions to the cultural heritage and stories that shape our nation.
© 2024 Platinum Telecom | Created by Mantra Digital
Platinum Telecom provides
innovative connectivity solutions with a focus on seamless and reliable communication.
Platinum Telecom respectfully acknowledges the Traditional Custodians of the lands on which we operate. We recognise their ongoing connection to land, waters, and community and pay our respects to Elders past, present, and emerging.
We extend this respect to all Aboriginal and Torres Strait Islander peoples and acknowledge their invaluable contributions to the cultural heritage and stories that shape our nation.
© 2024 Platinum Telecom | Created by Mantra Digital
How does it work?
On your chosen start date, you'll receive login instructions for the app. Simply create a password, log in, and start making calls immediately.
This VoIP app requires either Wi-Fi or a cellular network (like your eSIM).
What's included?
Please note: Calls to countries not included in the unlimited plan will not work.
Can I receive SMS?
No, this is a calling app only. However, if you have one of our data eSIMs, you can receive messages through popular platforms like WhatsApp, Messenger, etc.
